Director of Design & Technical Services

Job Description

AMAN
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:

Invest in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms.
Nurture pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures.
Act like owners – taking the charge, leading by example and an immense sense of pride in their work.
Celebrate communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.

LOCATION
This position is located at our corporate office in Bangkok, Thailand.

Position Overview
The Director of Design & Technical Services reports into the Global Head Design & Technical Services. The position oversees the design development process and construction and project management to an established schedule within approved budget. He / She supports the implementation of Aman’s standards and brand objectives through a focus on superior design strategies and solutions. Responsible for liaising with owners and managing project consultants to achieve best in class Aman hotels in both urban and resort locations.

Responsibilities

• Develop and maintain strong relationships & communication with Owners, Development Consultants, Brand and Operational leaders. 
• Interface with owners, development companies, architects, interior designers, planning consultants, contractors, and public agencies in a collaborative, team-focused manner that adds value to projects and relationships.
• Day-to-day management of multi-national professional teams and internal stakeholders across multiple projects running concurrently.
• Provide design direction, ensure adherence to brand standards, and oversee design and engineering consultant teams to develop the design through all project phases.
• Deliver owned-projects on schedule, within budget and to the quality standards required by Aman. Monitor and control owned-project costs to approved budgets.
• Develop project schedules, track and review construction documents.
• Update the Global Head of Design & Technical Services on a weekly basis using the Aman TS Weekly Reports format for the past week and provide projections for the following week on all design aspects and program delivery.
• Identify, work to resolve and communicate project-related issues and resolutions.
• Assist activities in the early formulation and feasibility stages of a project.
• Make presentations to senior leaders and owners to gain their approval on design recommendations.
• Work closely with QA and QS teams through detailed budgets, and VE exercises.
• Lead procurement agents through tender approval and factory visits to ensure design and quality of all FFE, including furniture, decorative lighting, and carpets.
• Attend workshops with owner’s design teams (PM, MEP, ID, ARCH, LANDSCAPE, SIGNAGE, ACOUSTICS, ART) to ensure design delivery according to issued master program.
• On owned projects, work with the General Contractor to resolve site issues and manage change requirements.
• Report to the Global Head of Design & Technical Services on design approvals.
• Review design consultant submitted drawings and specifications.
• Assist operating properties with CapEx planning, design reviews and project control
• Drive quality control procedures, their implementation and quality assurance mechanisms to assure compliance.
• Prepare Initial Project Reviews (IPR’s) and Design Progress Reviews (DPR’s) 
• Conduct site visits and prepare Construction Progress Reports (CPR’s).
• Attend mock up room evaluation sessions and prepare Mock Up Room Review Reports.
• Assist with ongoing development of corporate brand standards and process frameworks
  

Qualifications

• University degree in Architecture or Interior Design
• Minimum 12-15 years professional experience, including 5+ years’ Technical Services experience in a similar role with luxury hotel operators
• Familiarity with all aspects of luxury hotel and resorts project delivery
• Fluent in written and spoken English (additional languages desirable)
• Strong work ethic and cultural sensitivity
• Excellent communicator able to work effectively under pressure in a fast-paced environment
• Willing to travel extensively

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