Managing Consultant, Advisors Client Services

Job Description

Mastercard
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title
Managing Consultant, Advisors Client Services (Managed Services)

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview

• Mastercard Advisors is the leading global professional services firm focused exclusively on payments and provides payments consulting, information, analytics, and customized services to financial institutions and their merchant partners worldwide. Addressing complex challenges in strategy, marketing, risk, and operations, Mastercard Advisors helps clients maximize the value of their payments businesses.
• Advisors, Managed Services is the global business unit responsible for delivering marketing consulting capabilities for Mastercard’s customer verticals: financial institutions, governments, retailers and ecommerce
• The Managed Services Business Leader for Southeast Asia defines marketing consulting solutions and leads the delivery and execution of impactful engagements for this rapidly growing division, as well as for the leading accounts in the region. The role also actively supports sales efforts by building a body of quantifiable successes
• Are you a strategic and results driven digital performance marketing expert who uses analytical insights to drive growth and measurable results?
• Are you a team player, collaborative yet confident in your personal expertise?
• Can you identify and learn from digital and integrated marketing best practices?
• Are you familiar with SEA digital eco-systems and innovative martech solutions to propel performance?
  

Role

• Lead the expansion of Managed Services in Southeast Asia and for leading regional accounts, working closely with Business Development
• Deliver highly effective and efficient digital and integrated marketing strategies and programmes across all channels to acquire new profitable accounts and optimize portfolios for FIs, retailers and ecommerce, and governments
• Frame, package and design digital and integrated marketing solutions/products and manage delivery and execution from an end-to-end perspective to drive performance for clients
• Identify key pain points and deliver strategic value and growth to clients through strategic digital marketing projects
• Identify cost efficiencies and opportunities for scale and impact
• Onboard, train and manage external agencies
• Manage several clients and corresponding projects cadence and P&L
• Manage multiple internal and external stakeholders effective from inception through to project implementation and optimization
• Support and manage GTM strategies and programmes in key SEA markets
  

All About You

• BA required; MBA preferred
• Experience at a large issuing bank in Asia Pacific and/or other sophisticated payments markets; retailer experience a plus
• Performance and growth digital marketing experience required
• Hands-on experience in designing and delivering large scale campaigns acquiring new customers and marketing to existing customers
• Comfortable in a remote managerial situations
• Well versed with martech solutions
• Marketing consultancy experience preferred
• Strong business acumen and entrepreneurial spirit
• Excellent interpersonal, presentation and communications skills
• Strong team player and able to work independently at the same time
  

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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