Aldy Theodorus
About Candidate
is a hardworking, easy-going, love to meet new people, highly motivated, and can work pretty well in situations that force him to work something with a group of people with diverse backgrounds and concepts of idea. He is used to work in a team or independently; able to lead as well being led. He wants to improve among people and utilize his skills with a dedication to achieve more experience and advantage from people surround.
Location
Education
Work & Experience
- Become an expert on client’s Advertising solutions and ability to identify trends and solve problems - Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal - Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue - When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products - Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers - Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success - Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
- Gather leads and close sales to bring revenue for the company - Sell Orami’s services to potential clients and principles and recruit new clients - Building and maintaining strong and long-lasting relationships with clients and principles - Provide insight and brief for potential projects to develop proposal together with Planner and AEs - Develop costing for projects - Collaborate with Sales team to identify opportunities to continuously build the business - Provide insights for new product development
- Overseeing junior account executive to ensure sales objectives are achieved - Be the primary point of contact for existing clients and develop long-term relationships - Meeting new clients which includes needs discovery and pitching - Communicating with clients and gathering information about a project’s scope, budgets and timelines - Meeting with clients to discuss about the project goals, progress and outcomes - Developing budgets and timelines for clients and the company we work for - Coordinating teams to meet project milestones - Provide professional after-sales support to maximize customer loyalty - Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation - Social media admin & reporting of existing clients - Assist in photoshoot & other Admin matter
- Identifying and contacting potential clients - Discovering the needs of, and challenges faced by, clients – and encouraging them to use the products and/or services provided by our company - Communicating with clients and potential clients through emails, phone, social media, video calls and/or in person - Meeting sales targets, and engaging in up-selling and cross-selling - Writing reports
- Conduct social media audits to ensure best practices are being used - Coordinate with sales team to create marketing campaigns - Ensure that the brand message is consistent - Take the walk-in customers who came to tour around the office - Do some admin stuffs
